State Farm® Insurance Agent Ed Ibanez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gary Brown
September 5, 2025
5
out of
5
rating by Gary Brown
"My wife and I have been with State Farm for over 15 years, great customer service, quick response, professional and competitive in pricing. We highly recommend them."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for over 15 years! We're delighted to hear that our team has provided you with great customer service, quick responses, and competitive pricing. Your recommendation means a lot to us. If you ever need any assistance with your life, property, vehicle, or mortgage insurance, please don't hesitate to reach out. We're here to help! "
Djuita Liana
September 4, 2025
5
out of
5
rating by Djuita Liana
"I have been a client of the Ed Ibanez Agency for the past 2 years, and they are always professional and reliable. Claims and insurance binders are handled quickly and smoothly. There's always someone available to take my call- no long hold times or robots. Catrina, Sheena, and the gentleman who helped me with my claim last year all provided exxellent service. Truly 5-star customer care!. And I have received a rate reduction without being asked. Thanks Ed Ibanez."
We responded:
"Thank you so much for your fantastic review and for being a valued client of the Ed Ibanez Agency over the past two years! We're delighted to hear that our team, including Catrina, Sheena, and everyone who assisted you, provided you with professional, reliable, and truly 5-star service. We’re also glad you experienced smooth claims handling and appreciated the rate reduction. Your kind words motivate us to continue delivering the best care possible. Thanks again for choosing us!"
Stephen Ellis
September 3, 2025
5
out of
5
rating by Stephen Ellis
"I’ve insured my house and autos with Ed for over 15 years and during that time any claim that I had was dealt with quickly and thoroughly by Ed and his staff. He’s more like a Great Neighbor than a Good Neighbor. And his Spanish is pretty good as well."
We responded:
"Thank you for your wonderful review and for trusting Ed and our team with your house and auto insurance for over 15 years! We're thrilled to hear that your claims have been handled quickly and thoroughly. Ed truly strives to be more than just a good neighbor, and we're glad his service and Spanish skills have made a positive impact. We appreciate your continued support and look forward to serving you for many more years to come!"
Manchester Realty
August 27, 2025
5
out of
5
rating by Manchester Realty
"Had a wonderful experience with this office, in particular, Sheena was very diligent and informative. She was not only able to save us money during these trying times on our policy, but gave us some very helpful tips on how to monitor and maintain our policies for the future. Thank you again and look forward to working with her in the future!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sheena was able to provide you with helpful advice and save you money during these challenging times. We'll be sure to share your compliments with her. We look forward to continuing to work with you and supporting your insurance needs in the future!"
A
August 25, 2025
5
out of
5
rating by A
"Worked with Sarah Day to get our home, auto and life policies established. She made the process very easy, and was able to answer all of our questions. She was very professional and courteous. Looking forward to many years with State Farm."
We responded:
"Thank you for sharing your experience! We're so glad Sarah was able to make setting up your home, auto, and life policies smooth and easy. It's great to hear she provided clear answers and excellent service. We appreciate your trust and look forward to serving you for many years to come with State Farm!"
Thomas Hoey
August 21, 2025
5
out of
5
rating by Thomas Hoey
"Sheena was very helpful in getting my claim processed quickly."
We responded:
"Thank you so much for taking the time to give Sheena such a great review!"
Gerry munyanya
August 21, 2025
5
out of
5
rating by Gerry munyanya
"Sarah was very courteous, friendly, and answered my questions. She was the most informative person during a whole stressful process. For that, I want Thank her so much for her excellent service, patience and consideration of my insurance needs. I would definitely recommend her to others"
We responded:
"Gerry, Sarah is a great asset to our team. She is very caring and professional. We appreciate you taking the time to recognize her efforts"
Sharon Underwood
August 16, 2025
5
out of
5
rating by Sharon Underwood
"Been with State Farm over 30 years. Never a problem. We recently moved to Florida and Catrina has been answering my questions, getting new policies set up etc. She has been our go to agent for so long now and she is wonderful. We have home owners, car, life, and now, golf cart insurance. ❤️"
We responded:
"Thank Sharon for such an amazing review. Catrina is outstanding and always willing to help! Glad we could help out with your move to Florida"
Gia Miranda
August 15, 2025
5
out of
5
rating by Gia Miranda
"Catrina is amazing to work with! The team provides excellent service and she’s so knowledge and helpful every step of the way"
We responded:
"Thank you Gia! Catrina is a true professional with a lot of experience. We appreciate you taking the time to recognize her efforts"
Otto Morales
July 23, 2025
5
out of
5
rating by Otto Morales
"Ed Ibanez State Farm has been covering my family for over 30 years. Catrina is very knowledgeable and always pleasant no matter the crisis you are calling about."
We responded:
"Thank you Otto for your loyalty and your kind words. Catrina is a great resource and a tremendous asset to our team. We appreciate you!"
Daniela Cassina
July 18, 2025
5
out of
5
rating by Daniela Cassina
"I have been a very happy customer for over 10 years. Everyone at the office is very responsive and go over and beyond to provide great customer service!"
We responded:
"Daniela, thank you for your review! Hoping to serve you for many more!"
Anne Roy
July 17, 2025
5
out of
5
rating by Anne Roy
"Understanding, knowledgeable, helpful and kind."
We responded:
"Thank you Anne, glad you feel that way. Always here for you"
Lucas Hill
July 11, 2025
5
out of
5
rating by Lucas Hill
"Had a fantastic experience working with Ed and his team especially Sarah D. Had a conversation on Wednesday and new policies on Friday morning. She made the process quick and easy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mike McCormick
July 3, 2025
5
out of
5
rating by Mike McCormick
"Sarah was a pleasure to work with! Thorough and patient, addressing all questions and concerns."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Laura Davila
July 3, 2025
5
out of
5
rating by Laura Davila
"Good Service! My Agent Catrina is excellent."
We responded:
"Gracias Laura, es un placer de atenderla! Te valoramos como clienta"
Lou Ann Kelly
June 30, 2025
5
out of
5
rating by Lou Ann Kelly
"Sheena was great to work with! She was very thorough and provided great customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Debbie Day
June 27, 2025
5
out of
5
rating by Debbie Day
"Sarah was professional, courteous, thorough and got our new policies written without any issues. We will see sarah again for our insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Keith Demers
June 27, 2025
5
out of
5
rating by Keith Demers
"Catrina Baransky has been my insurance go to for 30 years. She has been very kind and helpful the entire time. She has meet or exceeded all my needs for insurance. Highly recommend Ed's office. The rest of the staff has always been pleasant and easy to deal with. Thank you everyone."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jonathan Crawford
June 16, 2025
5
out of
5
rating by Jonathan Crawford
"Ed, Sarah, and the whole team are great! Since moving to NH, they’ve helped me with home and auto coverage with great rates and amazing service! Thank you so much!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Maria Rufo
June 16, 2025
5
out of
5
rating by Maria Rufo
"Always so quick to get back to me and help with all out insurance needs! Thank you Team!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Xbox Name
June 10, 2025
5
out of
5
rating by Xbox Name
"Made my first payment and asked a question and my provider answered it with eas"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Carlos Abreu
June 9, 2025
5
out of
5
rating by Carlos Abreu
"Esta oficina es la mejor atienden al cliente y hablan en español pueden ayudarte en loque quiera son profesionales."
We responded:
"Carlos, Gracias por tomarte el tiempo para compartir tus pensamientos! Nos alegra saber que estás satisfecho con el servicio en nuestra oficina de Eduardo Ibanez, State Farm. Si alguna vez tienes preguntas o necesitas asistencia, estamos aquí para ayudarte!"
Jeremy Walker
June 9, 2025
5
out of
5
rating by Jeremy Walker
"I transferred all of my State Farm home and auto policies to Ed’s agency a few years ago, and Ed consistently has provided excellent service since day one. He is quick to answer any questions I have, and when my daughter‘s new car was destroyed by storm a year or so ago, Ed was quick to ensure that she had a rental car in place and then worked with me to ensure that she received full replacement value. I highly recommend Ed’s agency."
We responded:
"Jeremy, thank you for candid and thoughtful review. We are happy to be your insurance advisor. Always at your service!"
Chris Ramsay
June 9, 2025
5
out of
5
rating by Chris Ramsay
"Ed & his team are exceptional. Personal touch an immediate follow up has been a Standard of his business. Oh my friends said I have referred feel the same way. Thank you, Ed to you and your team. -Chris"
We responded:
"Thanks Chris! You know how much we appreciate referrals. Looking forward to working with you for many years to come! "
Dana Lavoie
June 9, 2025
5
out of
5
rating by Dana Lavoie
"Exceptional service. Their office provides good advice on coverage options and is quick to get back to you. Combining home, auto and umbrella saves additional money."
We responded:
"Thanks Dana for taking the time to leave a great review. I appreciate your business"